Questions worth asking before you switch.

Self-hosting Grafana is only the beginning. The full production stack, Mimir for metrics at scale, distributed Loki, Tempo, Pyroscope, the OTel pipeline, node pools, autoscaling, alerting, backups, upgrades, takes months to get right. PulseWatch delivers a battle-tested, production-hardened stack from day one, and continues to manage upgrades and operations for you.

Your data never leaves your cloud account. PulseWatch deploys entirely within your VPC, we don't have a data plane that touches your telemetry. Our team has access to infrastructure configuration for operations, but your metrics, logs, and traces are stored in your S3/GCS buckets and accessible only from within your network boundary.

AWS and GCP are fully supported today. Azure is on our roadmap for H2 2026. Each cloud provider uses native services, EKS/GKE for Kubernetes, S3/GCS for object storage, native secret management, and cloud-native IAM. No lowest-common-denominator abstractions.

3-5 business days for the initial setup, including cluster provisioning, stack deployment, initial dashboard configuration, and onboarding your first application. After that, adding new services or environments is typically same-day via a Terraform variable change.

Yes. Since PulseWatch uses standard OTLP for ingestion, migrating from any OTLP-compatible vendor is straightforward, you update your endpoint and API key. If you're using a proprietary agent, we provide migration guides to replace it with the OpenTelemetry Collector. Your existing PromQL dashboards and alert rules migrate with zero changes.

The management fee covers initial deployment, ongoing stack management and upgrades, onboarding of new projects and environments, infrastructure optimization, alerting configuration, and support. You pay separately for the underlying cloud infrastructure (EC2/GCE, storage, networking), passed through at cost with no markup.